Roomba Not Charging ? Here’s What You Should Do

Romba Not Charging! Here's Why?

Follow the checklist below to ensure everything is in order:

 A. Make sure you are charging the battery the correct way

How to Charge Roomba Battery?

To charge roomba connect the line cord to the home base plugin to an outlet and then dock your robot.

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To charge roomba connect the line cord to the home base plugin to an outlet and then dock your robot.

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When fully charged the battery light will turn green.

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Roomba’s battery lasts for at least one full cleaning.

 B. Make sure there is no buildup of debris or dirt on the charging contacts of the Roomba Robot

How to clean the robot and home based charging contacts?

Please check the following possible causes for Roomba not charging, not turning ON or is not responding in any way.

Overtime dirt or debris can build up on the charging contacts of the roomba robots and home base charging station. This can prevent Roomba from charging properly. To clean the charging contacts follow the simple steps below.

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  1. Unplug the dock and place it on a horizontal surface.
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2. Turn your Roomba unit upside down. 

Ensure there is no built up debris in the caster wheel as this can cause charging problems. If debris found please perform caster wheel maintenance.

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3. Wipe both charging contacts with a clean dry cloth. (We recommend you to use lightly dampened melamine foam such as a Magic Eraser if possible)

Make sure you scrape off anything that might be stuck like gunk, debris, etc

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4. Now place the home base on a flat surface.  Wipe each charging contact of the home base with a clean dry cloth.

C. If the charging problem is occurring with a new Roomba unit which has never been activated, it's possibly because the battery may have shifted during shipment.

We suggest you remove the battery and place it back in the Roomba robot to ensure proper contact.

Steps for Roomba’s Battery Removal and Re-installation:

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  1. Turn the Roomba unit upside down. Remove the two screws at the bottom of the robot as shown and open the battery cover
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2. Now grab and pull the battery tabs to lift the battery out of the robot.

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3. Clean battery terminals with dry cloth. Re-install the battery into the compartment by ensuring the iRobot logo facing up.

Finally, replace the battery cover and tighten the screws.

iRobot Customer Support Contact

If you still face any problem feel free to contact iRobot support team on

📞  1-877-855-8593 or reach out to the iRobot customer support team here.

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